At Echo Jewels, accessible from https://www.echojewels.ca, we prioritize the privacy of our visitors. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information when you interact with us, which may include:

• Personal Identification Information: Name, email address, billing and shipping address, phone number, and payment details.
• Order Information: Product details, purchase history, and payment confirmation.
• Website Usage Data: Information on how you use our website, collected through cookies and analytics tools, including IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use your information for various purposes, including:

• Order Processing: To process and fulfill your orders, manage payments, and provide updates.
• Customer Support: To respond to your questions, handle requests, and offer product support.
• Marketing and Communications: With your consent, we may send you marketing materials, special offers, and other information relevant to our products.
• Website Optimization: To improve our website, analyze user behavior, and enhance the user experience.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We work with third-party service providers (e.g., payment processors, shipping providers) to complete transactions and deliver products.
• For Legal Purposes: We may disclose your information if required by law or to protect our rights and property.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Echo Jewels uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device to help personalize content and analyze site usage. You can control cookies through your browser settings, but disabling cookies may affect certain website functionalities.

5. Data Security

We take reasonable measures to protect your personal information. Our website is encrypted with SSL, and we implement other technical and administrative security practices to prevent unauthorized access, disclosure, or loss of data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights over your personal information, including:

• Access and Correction: Request access to or correction of your personal data.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Opt-Out: Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any sites you visit.

8. Children’s Privacy

Echo Jewels does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and we encourage you to review it regularly.